1. DEFINITIONS
​

• "We," "Us," and "Our": Refers to Helen Knows Nursing.

• "Client," "You," and "Your": Refers to the individual or entity using our services.

 
2. SERVICES
​
We offer a variety of nursing education and coaching services, including but not limited to:

• Mind the Gap – Exam strategy course 

• Crack the Code – In-depth exam strategy course 

• Exam SOS – Condensed emergency exam support 

• Transforming Your Grades – 6-hour course on course mastery

• Year-Long Program – Comprehensive support including all courses, coaching, and study drills 

• Small Group Coaching – Semester-based group support 

• Individual Coaching – Personalized coaching 

The specific details, timelines, and deliverables of each service will be outlined in a separate agreement between us and the client.
​
3. USER ELIGIBILITY
​
By using our services, you represent that you are at least 18 years old or have the consent of a legal guardian. You warrant that any information provided to us is accurate and up-to-date.
​
4. PAYMENT TERMS
​
Fees and payment terms are outlined in our agreements or proposals with the client. Payment is due within the agreed timeframe specified in our invoices or at the time of purchasing a course or coaching package. Late payments may incur additional charges or interest as outlined in the invoice or agreement.
​
5. INTELLECTUAL PROPERTY
​
All materials created by Helen Knows Nursing, including but not limited to study guides, coaching materials, graphics, and course content, remain our intellectual property unless otherwise stated. Clients receive a limited, non-transferable license to use the materials for personal learning. The client warrants that any content provided to us does not infringe on the intellectual property rights of third parties.
​
6. CONFIDENTIALITY
​
Both parties agree to keep confidential any sensitive information disclosed during the business relationship. Confidential information includes but is not limited to study techniques, coaching strategies, and proprietary course content.
​
7. LIMITATION OF LIABILITY
​
Helen Knows Nursing will not be held liable for any indirect, consequential, or punitive damages arising from the use of our services. In no event will our aggregate liability exceed the total amount paid by the client for the specific service in dispute.
​
8. INDEMNIFICATION
​
You agree to indemnify and hold Helen Knows Nursing harmless against all claims, losses, or expenses resulting from your use of our services or breach of these Terms.
​
9. THIRD-PARTY SERVICES
​
Our website or services may contain links to third-party websites or services, which are not under our control. We are not responsible for the practices or content of any linked websites and do not endorse these services.
​
10. MODIFICATIONS
​
We reserve the right to update these Terms periodically. Any significant changes will be communicated to clients, and continued use of our services after the changes signifies acceptance of the new Terms.
​
11. TERMINATION
​
Either party may terminate an agreement with written notice if the other party breaches a material obligation and fails to rectify it within a reasonable time. Upon termination, all outstanding fees are payable immediately.
​
12. GOVERNING LAW
​
These Terms are governed by the laws of the state of North Carolina, and any disputes will be resolved in the courts of Durham, NC.
​
13. CONTACT US
​​
If you have any questions about these Terms or need assistance, please reach out to us:
📍 Office: 403 Culpepper Court, Durham, NC 27712
📞 Call: 919-451-4625
📧 Email: info@HelenKnowsNursing.com
🌐 Website: www.HelenKnowsNursing.com